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Shiply is a logistics and transportation company that provides a safe and easy-to-use load board enabling individuals and businesses to find a carrier to move their belongings or goods. They have moved millions of shipments of all shapes and sizes through their platform. They have an international network of carriers in the US, Australia, Canada, France, Germany, India, Italy, Brazil, Mexico, Spain and the UK.
They provide an interactive platform that enables users to rate their experiences with their carriers so that other users can benefit from their experiences by reviewing the company’s reviews when they are comparing quotes.
Shiply Services
- Load board
Load board
Shiply offers a load board that connects people and businesses with rated shipping companies. They have thousands of carriers across the country. Shippers just need to complete a simple form about their load and submit it, then they receive quotes which can be compared including reviewing customer feedback and insurance, and they can select the best carrier for their needs.
They offer load boards that cater for shipping a range of large items including motorcycles, cars and boats. They also ship furniture, LTL, move homes and freight. They claim that their quotes are often lower than standard rates by up to 75% as the shipping companies are making similar trips and can therefore offer those lower rates on shared or return loads.
There are thousands of jobs posted on their load board every day. Carriers can access the load for free with no subscription fees. The load board allows you to search by location and route, save searches and subscribe to email alerts. Carriers can submit a quote and Shiply’s fee goes on top at 10-15%. The marketplace is transparent with all quotes displayed and you can subscribe to outbid notifications.
Shiply Reviews and Ratings
There are a very large number of customer reviews for Shiply which are all on Trustpilot. There are 52,420 customer reviews with an average score of 4.8 which is comprised of 90% 5 star reviews, 6% 4 star and 3% 1 star reviews.
Positive review comments include polite and professional delivery staff, competitive quotes, punctual, good messaging service, easy-to-use website, prompt communication, received lots of quotes with reviews to assist in choosing the best carrier, good app, handles goods with care, and efficient service.
Negative review comments include poor communication, poor customer service, failure to collect on time, cancellation without refund, they don’t help when there is an issue with a carrier, no invoices, carriers trading under different names/multiple accounts, and high rates.
Trustpilot – 4.8/5 (based on 52,420 reviews)
Capterra – no reviews
G2 – no reviews
Featured Customers – no reviews
Facebook – no reviews
Pros
- Free to use load board
- Large international network
- Positively rated in customer reviews
Cons
- The load board encourages race to the lowest bid as all bids are viewable
- % charge is applied on top of the quote
- Although customer reviews are available on the site, companies aren’t vetted
Website: https://www.shiply.com/us
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