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RXO claims to be a leading broker in transportation and one of America’s best largest employers. They bring together seasoned transportation professionals and master technologists to assist shippers and carriers in moving freight efficiently.
They offer smart and custom solutions to help move freight as they have a flexible capacity with a large network of independent carriers. They have 100,000 independent carriers and 1.5 million independent trucks across North America.
RXO Services
Load board
RXO offers a load board that is called RXO Connect which enables carriers to have more loads and fewer empty miles. The RXO Connect provides access to their best-in-class rewards program called RXO Extra which can help carriers save money. The program includes a fuel card which can save over $1,000 each month.
They have a large carrier network across the US with loads that cover the whole country which allows carriers to find opportunities that will fit their schedule, equipment and routes. The load board is easy to use and allows you to search, bid and book loads with up-to-the-minute data that is available through the mobile app.
They cater for a wide range of equipment types that include FTL, LTL, expedite, last mile, flatbeds, refrigerated, and dry vans. Shippers can benefit from this range of vehicles and the vast network that offers on-demand capacity. They can access the RXO Connect platform to get real time visibility of capacity, spot rates and market conditions.
RXO Reviews and Ratings
There are only a small number of customer reviews available for RXO on the leading customer review sites. These reviews are on Trustpilot where there are 10 reviews with an average rating of 2.0 based on 10 reviews which all gave RXO a 1 star rating.
Feedback from reviewers included zero competence, horrible experience, unreliable, lying about cancellations and delivery attempts, poor customer service and unprofessional staff, last minute delivery changes and failure to communicate delays.
Trustpilot – 2.0/5 (based on 10 reviews)
Capterra – no reviews
G2 – 2.5/5 (based on 2 reviews)
Featured Customers – no reviews
Facebook – no reviews
Pros
- Large and comprehensive load board
- National coverage with a wide variety of freight options
- Provides a reward program for carriers that offers savings
Cons
- Doesn’t offer other fleet tools or services
- Not clear what the charges or fees are for using their services
- Low number of customer reviews with poor feedback
Website: https://rxo.com/
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