Trimble Transportation is an American based fleet management software and hardware provider that offers a range of tools designed for carriers, brokers and shippers. They have been operating for over 40 years and they have offices across the world including in Europe although not in the UK. They offer a wide range of fleet management tools that can support businesses in improving fleet efficiency and safety.
Trimble Transportation Features & Services
- Transportation management
- Routing and optimisation
- Tracking and visibility
- Safety and compliance
Trimble offers a holistic transportation management tool that can assist you in improving your processes. They offer fleet management software that provides businesses with real-time visibility of their fleets so that it can assist them in planning, dispatching, delivering and invoicing more efficiently.
The fleet management software allows you to connect in-cab and back-office communications with ELD, HOS and DVIR. The software enables you to track key vehicle data, display it and find vehicles. The additional data about your vehicles can help you to better utilise vehicles, find load capacity and boost productivity.
They provide user-friendly apps that can assist you in understanding driver behaviour. They offer in-cab hardware devices that provide displays that allow drivers to communicate with dispatch. The software enables businesses to dispatch drivers, communicate with drivers, access status reports, compliance details, truck navigation and weigh station bypass tools.
Trimble offers fleet maintenance and shop software that caters for service centres and fleet managers that manage their own maintenance. The software allows you to schedule technicians and manages part inventory to improve the efficiency of operations.
You can connect your vehicles to the service centre to transmit location and fault code data to assist in the planning of repairs. It gives the ability to prioritise preventative maintenance and schedule work on vehicles to minimise the impact.
The software also helps the service centre in managing invoicing, contract management and payment processing which can increase its profits and efficiency through streamlining maintenance operations.
Routing and Optimisation
Trimble offers routing and optimisation solutions that can help assist in increasing productivity, improving data accuracy and increasing profitability. This can be done by creating savings by providing real-time information and updates as well as assistance on where to purchase fuel at the lowest rates through Expert Fuel.
It offers a navigation tool called CoPilot which is an in-cab navigation app that factors traffic, road restrictions and tolls. It also provides the business with more accurate data to help with negotiating rates, billing for loads and paying drivers. The software also provides trip alerts to monitor failures against HOS restrictions.
Tracking and Visibility
Trimble provides software and hardware that allows businesses to track their fleets and have greater visibility of their location and their activities. The increased information can assist businesses in planning their personnel and equipment to manage loads more efficiently.
The software can be used to provide information on load data to carriers and shippers to bring everyone together with the same data such as load status, location and ETA which can improve customer service levels. It can also assist you in optimising your routes and making it easier for drivers to avoid common road hazards through the utilisation of navigational tools.
It can be used to assist businesses in managing compliance such as HOS, OOR and eDVIR which helps increase safety and driver conditions. Data provided includes vehicle location, how long drivers have been driving and vehicle health through telematics reports on meter and fault codes.
Safety and Compliance
Trimble offers a range of tools that can assist with the safety and compliance of fleets by enhancing driver performance. Their tools provide businesses with the ability to monitor behaviour and identify behaviour before it becomes an issue.
They offer video recording and an ELD platform that allows you to examine what is happening in your vehicles to defend against litigation and assist with driver training. The safety analytics can be utilised to gain perspective on driver behaviour and enhance driver coaching to improve driver safety.
The electronic logging device (ELD) platform helps track hours of service (HOS) data for each driver and ensures that the fleet is compliant and safe.
Trimble Reviews and Ratings
There are customer reviews available on several of the review sites for Trimble and some of these review sites separate the different divisions of Trimble so that the reviews reflect only the transportation products but some others don’t. Capterra and G2 both separate the reviews and their scores are lower than Featured Customers who don’t.
Capterra only has a small number of customer reviews where the overall scores for ease of use, customer service, features and value for money vary between 3.2-3.8 out of 5. Similarly, G2 also has a low number of reviews with an overall score of 3.4 out of 5. The reviews on both these sites are largely several years old so may not reflect the current service or product.
Featured Customers reviews are based on the whole company which covers a broad range of software solutions that include construction, engineering, agriculture, utilities, and more as well as the transportation industry with fleet management software which means that the reviews may not reflect the service provided.
Positive reviews specifically about Trimble’s transportation products included offers customisations to allow fine-tuning, helps track and organise loads, assignment history function is very useful, and feature-rich software.
Negative reviews specifically about Trimble’s transportation products included software design looks outdated in appearance, some bugs occurred, some issues found if drivers are not set up properly, some issues printing trip summaries, not user-friendly and can be slow at times.
Trustpilot – no reviews
Capterra – 3.6/5 (based on 27 reviews)
G2 – 3.4/5 (based on 19 reviews)
Featured Customers – 4.7/5 (based on 4,780 reviews)
Facebook – no reviews
- Provides a complete fleet management solution
- Offers fleet safety and compliance tools which include dash cams and ELD
- Can assist with improving driver behaviour and highlight training needs
- Can incorporate fleet maintenance solutions to reduce the impact of vehicle maintenance on fleet productivity
- Some customers report issues with bugs, not user-friendly and responsiveness
- Customers think that the design of the interface is dated
- American-based company with no UK offices although there are offices in Europe
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