KeepTruckin prides itself on being able to offer ‘everything you need to manage your fleet, all in one place.’ It’s no coincidence that KeepTruckin is the world’s #1 fleet management platform. Its products are trusted by more than half a million drivers and more than 60,000 fleets all over the world.
Formed in 2013, the market leader has developed a range of different fleet management features and services. From analyzing historical data to ELD compliance and real-time GPS tracking, KeepTruckin’s products have every angle of fleet management covered.
KeepTruckin Features & Services
- GPS Tracking;
- Video Safety;
- ELD Compliance;
- Dispatch and Workflow;
- Maintenance and Fuel;
- Smart Dashcam;
- Fleet Safety and Coaching;
- Vehicle Diagnostics;
- Asset Tracking
In its simplest form, KeepTruckin’s GPS tracking allows your team to track every vehicle and asset in one intuitive place. Live tracking of drivers, vehicles, and even assets has been proven to save fleets time and money. GPS location alerts immediately inform office teams of any vehicle activity or incident.
This is achieved with a few different technologies. First of all, the KeepTruckin Vehicle Gateway tracker is installed within the vehicle cabin. This is a simple installation procedure that uses the vehicle’s diagnostic port. Once the tracker is connected, it is assigned within the Fleet Manager dashboard. From that point on, every single detail of the vehicle’s activity is recorded and displayed in real-time.
Telematics technology encrypts and transmits the data from the vehicle tracker back to your fleet management office. So long as the tracker has a cellular signal, it transmits data. The main purpose of this technology is to track your assets with high levels of accuracy and maximize the efficiency of your fleet.
But that technology also allows your team to store tracking data and view historical routes at a later date. Drivers can share live locations, handy geofencing alerts can be assigned, driver performance is recorded, and that crucial data even feeds utilization reports. Vehicle maintenance and planning are other included benefits.
Mike Reams, Direct of Operations at Flying Star recently had this to say about KeepTruckin’s GPS Tracking technology:
“KeepTruckin’s geofencing and detention time reports helped us realize a 10-15% improvement on our efficiencies.”
So as well as showing a live map of your vehicle location and keeping your remote team up-to-date, KeepTruckin’s GPS tracking also improves operational efficiency and highlights valuable fleet opportunities.
KeepTruckin put a firm focus on driver safety, and one of the best ways to monitor and improve driver safety is with video technology. That video technology empowers your fleet, keeps your drivers safe, and protects your company.
Intelligent dashcams, installed within the driver cab, can be configured to face in both directions. Distracted drivers and unsafe driver behaviors are immediately captured and alert is sent back to the fleet office. These videos can also be recorded and used for driver coaching or driver performance analysis.
But intelligent dashcams focus on the road as well. Driving events are automatically detected, recorded, and sent to your team with a description of the event. In court cases, this evidence is priceless: your innocent drivers are exonerated and your brand is protected.
Office teams are able to access the video remotely and see exactly what the drivers see.
Dispatch and Workflow
If this all sounds complicated so far then don’t worry. KeepTruckin keeps all of their processes simple, and none of them are simpler than their dispatch and workflow tools.
Your team can streamline operations and simplify daily tasks with their fully integrated platform. Auto-dispatch considers HOS and GPS location before assigning jobs and even identifies the most efficient route based on current traffic conditions.
KeepTruckin’s workflow is seamless. Documents are automatically uploaded to the app, photos and receipts are stored in the same portal, the interface is user-friendly, and forms can even be customized to suit your operations.
But KeepTruckin offers high-quality and reliable Asset Tracking too. A different tracker is used for remote, stationary vehicles: the Asset Gateway tracker.
It incorporates geofencing technology. This allows you to send the loading team to help the vehicle as soon as it enters the designated area. But that same technology also notifies you when foreign vehicles enter your protected area and helps to prevent theft.
KeepTruckin Reviews and Ratings
Across the board, KeepTruckin is one of the most favorably reviewed fleet management companies in the industry. Almost every platform complements its reliable technology, high-quality products, innovation, and effectiveness. One of the very small regular complaints is an underperforming customer service team.
KeepTruckin receives impressive reviews on TrustPilot, one of the leading trust platforms. They’re described as an excellent company and the large reviewal pool adds strength to the outstanding reviews. With a TrustScore of 4.7 from nearly 250 reviews, it’s easy to see that ‘ease of use’, durable hardware, and a simple but effective ELD are great features.
Capterra reviews paint a similar picture. Although the survey pool is slightly smaller, the reviews are still in the upper bracket with an average 4/5. Users love the simplicity of the software and its flexibility. Office teams are grateful for easy audits, and drivers appreciate the intuitive interface. The only slight detractions are occasional glitches and slow customer service responses.
It’s positive with G2 as well. With an average score of 4.3, reviewers complimented the valuable reports, user-friendly operating system, and the electronic logs. Some reviews mention confusion regarding payment methods.
Finally, KeepTruckin maintains a high reviewal score of 4.7 with Featured Customers. Drivers that had never previously used an ELD were quick to advocate the technology as they saw its benefits. Other users mention outstanding communication, detailed reports, and a top-class system.
In April 2020, Tech Radar took the time to review KeepTruckin. In one line, they decide that KeepTruckin is “a trusted brand which provides an affordable and intuitive fleet management solution.”
“One of the reasons why KeepTruckin is famous in the trucking industry is that its interface is straightforward and easy to use, both on the admin side as well as at the driver’s end. Since it is compliant to FMSCA requirements, it becomes a compelling choice for many fleet owners.”
A dependable ELD, intelligent dashcams, and a solution that integrates many different easy-to-use features and services leave KeepTruckin with a solid 4/5 review.
TrustPilot – 4.7/5 (based on 248 reviews)
Capterra – 4/5 (based on 43 reviews)
G2 – 4.3/5 (based on 15 reviews)
Featured Customers – 4.7/5 (based on 21 reviews)
- An easy-to-use, intuitive, and user-friendly fleet management solution;
- Foolproof ELDs that accurately record HOS and dispatch based on this information;
- A powerful GPS dashboard that allows office teams to track drivers on the road;
- Highly valuable intelligent video technology that can exonerate innocent drivers and record data to help coach drivers.
- Occasional glitches that take some time to identify and resolve;
- A pushy sales team that recommend unnecessary additional features;
- A slow, sometimes unresponsive customer support team;
- ELD software that is sometimes ‘too regimented’ and lacking flexibility.
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