Finding the right fuel card for your fleet drivers is a critical task—and one that can feel downright daunting given the vast number of options available. Today, we’ll look closely at one of the options you may have run across in your search: RTS fuel cards.
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What Is the RTS Fuel & Fleet Card?
RTS Financial is a factoring company that offers working capital solutions to enterprises across multiple industries, most notably trucking and oilfield services. RTS Carriers Services is responsible for the RTS card, which provides refilling and maintenance discount programs for trucking companies.
Curious if this fleet card is right for your work? Keep reading to find out.
Our RTS Fuel Card Reviews
Now, let’s talk about all you need to know about the RTS card, which promises to deliver users the same cost-cutting that they would get with other large carriers. While some companies have numerous cards to select from, RTS keeps it simple with one you can get.
| Features | RTS Fuel Card |
|---|---|
| Savings Average | $0.25/ gallon |
| Fuel Stations | Over 2,400 |
| Credit Lines | $3,200/ truck per week |
| Annual Fees | None |
| Truck Service Centers | Over 200 |
- 2¢ off per gallon on your statement
- 1% back on non-fuel purchases
- No personal guarantee
- Fuel up at any gas station that accepts Visa
- Set spend policies by driver, department, or vehicle and get real-time exception alerts.
- Personalized, 100% US-based customer service
- Rate 5 out of 5 on Capterra
The program allows for an average savings of 25 cents per gallon at over 2,400 stations. While the cost-cutting is good, the card network is relatively small compared to its competitors, which is something to keep in mind when choosing a card.
Fleet owners can get up to a $3,200 line of credit per truck weekly. And one of the best parts is that there are no annual fees, and you don’t have to sign any contracts.
Additionally, users can expect the following benefits:
- Access to useful trucking-related software Pro Transport. Pro Transport allows you to carry out everything you need to manage your fleet, with vital functions such as safety, dispatch, accounting, reporting, and more.
- Access to the RTS Pro Mobile App. The RTS Pro Mobile app allows you and your drivers to find the lowest refueling prices wherever you are.
- Free credit reports. Unlimited access to RTS Credit is included with the card membership, where members can find credit reports and days-to-pay information on brokers and shippers across the nation.
- Pilot Flying J discounts. Members receive significant point-of-sale refueling cost-cutting at several locations around the United States—over 700, to be precise. Plus, they pay less at other places in the RTS Plus Network, including Sapp. Bros., Sunoco, and others.
- Other cost-cuttings. With the card membership, trucking companies can also save on other fleet-related expenses; they receive additional discounts on tires, maintenance, lodging, tax services, document scanning, and more.
Who Are the RTS Fuel & Fleet Cards for?
RTS is slightly different from other major fleet fuel card companies in that they aim to help get small businesses the cash they need. For this reason, the RTS fuel and fleet card is best suited to a particular type of business owner—primarily those with a small trucking enterprise or owner-operators who want to save on refueling costs.
What RTS Customers Say
An essential part of any review is hearing what actual RTS customers say about their experience—whether good or bad. So, we looked at RTS’s TrustPilot page to learn about these experiences.
The RTS fuel card reviews were quite a mixed bag. Overall, their TrustPilot score is pretty good: they currently have 666 reviews, with an average rating of 4.2. However, keep in mind that these reviews are for various services and products from RTS, not only their fuel card.
In looking specifically at reviews on the fleet card, some people liked how easy and fast it was to sign up, and mentioned that the support staff was knowledgeable and gave good advice.
Others highlighted issues like needing help closing accounts, problems with money being held back, and non-refunded overpayments. Some also complained about refueling discounts not matching what’s listed on the app.
When it comes to customer service, one of the areas the company highlights as exceptional, there were positive and negative reviews. Some customers reported they were pretty pleased with the service, noting that the assistance felt entirely personalized, even for smaller fleets.
However, others had more negative things to say about the customer service, one common complaint being a lack of response from the support team.
Our Advice?
So, what’s our take—do we recommend the RTS fleet card?
We do not doubt that RTS Financial provides trucking companies with excellent advantages. We like their commitment to helping smaller enterprises access the capital they need, and some of the best benefits are same-day funding, zero hidden fees, refueling discounts, and high advance rates.
On the other hand, there are some significant drawbacks to consider. For one, we find the RTS network to be quite limited, especially when you compare it to other major fleet card players like WEX. Additionally, we weren’t particularly impressed with what customers had to say on RTS’s TrustPilot pages, mainly where those complaints had to do with difficulty canceling memberships.
Overall, we’d give the RTS fleet card an average rating. You’ll probably be fine, but there may be something better for you.
Frequently Asked Questions
Let’s address some common queries about the RTS Fuel Card to help you better decide about becoming a customer.
Where Is the RTS Fuel Card Accepted?
RTS refueling cards are accepted at 2,400+ fuel stations all over the U.S. Apart from refueling. customers can take advantage of cost cuts on maintenance and tire services available at 200 care centers.
How Does the RTS Fuel Card Work?
The RTS fuel card functions as a versatile payment card offering good savings, primarily for gasoline, diesel, and various fuels at gas stations. Fleet managers also have the flexibility to use it for vehicle maintenance. Operating like a credit card, it offers a weekly credit line of up to $3,200 per truck.
Does the RTS Fuel Card Report to Credit Bureaus?
Yes, the RTS Fuel Card, like other fleet cards, reports to credit bureaus on a net 30 basis. This means they share information about your payment behavior—like how promptly you pay bills. It’s akin to a report card for your financial responsibilities, potentially boosting your creditworthiness for future loans or credit.
Final Thoughts
RTS offers a compelling choice with its simplicity and good savings you can take advantage of. Tailored for owner-operators and small businesses, it offers diverse benefits. While it isn’t accepted at as many locations as other fuel cards, if you know you’ll primarily be going to stations like Pilot Flying J, you’ll be fine with this fleet card.